Lisa Randazzo

Writing · Editing · Marketing Communications

Understand the subject.Find the story.

A writer, editor and communications professional whose work spans magazine publishing, brand storytelling, software, clinical technology and thought leadership.

Explore selected work

The through-line

Different audiences.
Different industries.
The same job: communicate clearly.

01 / EDITORIAL JUDGMENT

Find what matters.

Features, profiles and customer stories shaped around the detail that makes a subject useful, credible or worth reading.

02 / COMMERCIAL COMMUNICATION

Give it a reason to matter.

Products, launches and business goals translated into language that connects the underlying value to a real audience.

03 / TECHNICAL FLUENCY

Make complexity usable.

Software, healthcare and specialized subjects explained without stripping away the ideas that make them meaningful.

Looking back.
Looking forward.

Textbook chapter for the 40th Anniversary of the Moyer’s Symposium. This chapter is a digest of the innovations the orthodontic profession has taken on during the last 40 years, and makes predictions on how clinicians might employ emerging technologies over the next 40 years.

The chapter moves well beyond product description. It connects digital imaging, practice-management systems, cloud computing, 3D printing, machine-to-machine communication, nanotechnology and emerging interfaces into a single account of how technology was changing orthodontic practice.

Its value as a portfolio sample is not that every prediction must age perfectly. It shows the harder skill: research a specialized field, organize a large body of technical material, explain it to a professional audience and reason forward from what is already known.

ResearchTechnical synthesisLong-form editorialFuture-facing analysis
Read the chapter ↗

Marketing, campaigns & product communication

Make the technology mean something.

At Dolphin, Lisa wrote across the marketing ecosystem: direct mail, product launches, trade-show campaigns, customer communications and email. The recurring job was to understand sophisticated software well enough to connect it to a practical reason for the audience to care.

Selected marketing work. All featured campaign, email and collateral copy written by Lisa Randazzo.

Customer & service communication

When the message isn’t promotional.

Clear communication also matters when a customer needs operational information rather than a sales pitch.

“We were marketing sophisticated technical products to a largely non-technical audience, and Lisa was especially skilled at bridging that gap with content that was both accessible and compelling.”

Michael Quick
Information Technology Operations Manager
Dolphin Imaging & Management Solutions

From staff writer to marketing communications leader.

Lisa joined Dolphin Imaging & Management Solutions in 2006 as a staff writer. By 2010, Dolphin described her as managing the marketing team while continuing to handle its writing and editing.

The communications work was unusually broad: customer stories, product launches, newsletters, partner marketing and campaign strategy on one side; 3D craniofacial imaging, clinical workflow and practice-management software on the other.

That combination is the useful part of the story. The job was not simply to make technical language friendlier. It was to understand enough of the subject, customer and business goal to know what mattered, then decide how the message should work.

2006Joined Dolphin as staff writer.
2010Documented as marketing team manager while still handling writing and editing.
Technical authorshipCo-authored a long-form chapter spanning digital imaging, cloud computing, 3D printing and emerging clinical technologies.
2016Co-authored an AJO-DO centennial article on computing and orthodontic software.

A career across subjects

From fashion runways
to 3D imaging.

Editorial

Publishing & journalism

Magazine features, product coverage, interviews, beauty, fashion, skincare and health-related subjects.

Brand

Marketing & communications

Product communication, customer stories, campaigns, launches, newsletters, direct mail, social content and industry collaboration.

Technical

Dental technology & thought leadership

Long-form technical synthesis and professional publishing across digital imaging, software, cloud computing, 3D printing and the evolution of orthodontic practice.

Through it all

Learn the subject. Find the story.

The medium and industry change. The editorial method remains surprisingly consistent.

Positioning

Learn the subject. Find the story. Make the message useful.

The portfolio spans magazine publishing, journalism, marketing communications and technical thought leadership. The range is not a side note; it is the working method.

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